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Apex Solutions Company Policies
Use and Misuse of the Services
All complaints of abuse, violation and misuse of the
Services, whether described in this section or otherwise,
shall be investigated promptly. If you are not sure
if your actions will be an abuse, violation or misuse,
then please contact abuse @ apexsol.com.
You are responsible for all use of your website, with
or without your knowledge or consent.
You agree to use the Services only for lawful purposes,
in compliance with all applicable laws. Illegality includes,
but is not limited to: Drug dealing; Attempting without
authorization to access a computer system; Pirating
(distributing copyrighted material in violation of copyright
law, specifically MP3s, MPEGs, ROMs, and ROM emulators);
Gambling; Schemes to defraud; Trafficking in obscene
material; Sending a message or having content that is
obscene, lewd, lascivious, filthy, or indecent with
intent to annoy, abuse, threaten, or harass another
person; Threatening bodily harm or damage to individuals
or groups; Violating U.S. export restrictions; stalking;
or violating other state or federal law, such as the
Electronic Communications Privacy Act, the Computer
Fraud and Abuse Act, or the Economic Espionage Act.
Linking to illegal material is also prohibited.
When apexsol.com becomes aware of possible
violations of this Agreement, apexsol.com may initiate
an investigation that may include gathering information
from you and the complaining party, if any, and examination
of material on apexsol.com's servers. apexsol.com, in
its sole discretion, will determine what action will
be taken in response to a violation on a case-by-case
basis. Violations of this Agreement could subject you
to criminal or civil liability.
BY ACCEPTING THIS AGREEMENT, YOU AGREE
TO WAIVE AND HOLD APEXSOL.COM HARMLESS FROM ANY CLAIMS
RELATING TO ANY ACTION TAKEN BY APEXSOL.COM AS PART
OF ITS INVESTIGATION OF A SUSPECTED VIOLATION OF THIS
AGREEMENT OR AS A RESULT OF ITS CONCLUSION THAT A VIOLATION
OF THIS AGREEMENT HAS OCCURRED. THIS MEANS THAT YOU
CANNOT SUE OR RECOVER ANY DAMAGES WHATSOEVER FROM APEXSOL.COM
AS A RESULT OF APEXSOL.COM DECISION TO: REMOVE MATERIAL
FROM ITS SERVERS, WARN YOU, SUSPEND OR TERMINATE YOUR
ACCOUNT, OR TAKE ANY OTHER ACTION DURING THE INVESTIGATION
OF A SUSPECTED VIOLATION OR AS A RESULT OF APEXSOL.COM
CONCLUSION THAT A VIOLATION HAS OCCURRED. THIS WAIVER
APPLIES TO ALL VIOLATIONS DESCRIBED IN THIS AGREEMENT.
Use and Misuse of Materials
Materials in the public domain (e.g., images, text,
and programs) may be downloaded or uploaded using the
Services. You may also re-distribute materials in the
public domain. You assume all risks regarding the determination
of whether the material is in the public domain.
You are prohibited from storing, distributing
or transmitting any unlawful material through the Services.
Examples of unlawful material include, but are not limited
to, threats of physical harm, child pornography, and
copyrighted, trademarked and other proprietary material
used without proper authorization. Pornography and sex-related
merchandising, or links to such material, even if legal,
are not acceptable uses of apexsol.com's servers. You
may not post, upload or otherwise distribute copyrighted
material on apexsol.com's servers without the consent
of the copyright holder.
Unacceptable uses of website content
also include the presence of the following programs
or the activities associated with them, regardless of
whether or not any actual intrusion results in the corruption
or loss of data: Server broadcast messages or any message
sent on an intrusive basis to any directly or indirectly
attached network; Attempts to circumvent any user authentication
or security of host, network, or account; Accessing
data not intended for user; probing the security of
any network; Spawning dozens of processes; Port scans,
ping floods, packet spoofing, and forging router information;
Denial of service attacks, sniffers, flooding, spoofing,
ping bombing, smurfs, winnuke, land and teardrop; Promulgation
of viruses; and IRC bots, such as eggdrop or BitchX.
Apexsol.com supports free speech on
the Internet and will not suspend or cancel your account
simply because it disagrees with your views expressed
at your website. However, examples of unacceptable activities
include posting private information about a person without
his or her consent, defaming a person or business, and
knowingly making available code that will have a deleterious
effect on third-party computers. Where there are allegations
that your on-line activity has violated the legal rights
of a third party, apexsol.com will not substitute itself
for a court of law in deciding tort claims raised by
the third party.
Email Use
Unacceptable affronts to netiquette and unacceptable
activities include, but are not limited to, the following:
Spamming (sending unsolicited advertising to those with
which you have no existing business relationship and
posting off-topic advertising in newsgroups); Spoofing
(using a return email address that is not the valid
reply address of the sender or sending an email message
that does not contain enough information to enable the
recipient to identify you); Passive spamming (promoting
a website hosted by apexsol.com by spamming from some
other source); trolling (posting controversial messages
in newsgroups to generate responses); Mailbombing (inundating
a user with email without any serious intent to correspond
or sending large or multiple files to a user); Generating
a higher volume of outgoing mail than a normal user
(over 10% of available system resources); Propagating
chain letters; and subscribing someone else to an electronic
mailing list without that person's permission. A message
is considered unsolicited if it is posted in violation
of a newsgroup charter or sent to a recipient who has
not requested the message. Making an email address available
to the public does not constitute a request to receive
messages. Distribution of mass emailing programs is
also prohibited. All recipients on a mailing list must
have personally subscribed. Mailing lists may not be
used to distribute unsolicited email. If you are repeatedly
mailbombed or attract such behavior, the Services will
be terminated.
You should not send email to any user
who does not wish to receive it, either at apexsol.com
or elsewhere. apexsol.com recognizes that email is an
informal medium; however, you must refrain from sending
further email to a user after receiving a request to
stop.
You may not alter the headers of email
messages to disguise their identity or to prevent users
from responding to the messages. apexsol.com may disclose
the usernames of accounts responsible for forged email
messages to system administrators or users requesting
the information.
Violations of the apexsol.com policies
outlined herein can sometimes result in massive numbers
of email responses. If you receive so much email that
apexsol.com resources are affected, apexsol.com's staff
may shut down your mailbox.
System Security
You are prohibited from utilizing the Services to compromise
the security of system resources or accounts on servers
at apexsol.com or at any other site. Use or distribution
of tools designed for compromising security or containing
viruses or trojans is prohibited. Examples of these
tools include, but are not limited to, password guessing
programs, cracking tools or network probing tools.
If you are involved in violations of
system security, apexsol.com reserves the right to release
all usernames of users involved in such violations to
system administrators at other sites in order to assist
them in resolving security incidents. apexsol.com will
also fully cooperate with law enforcement authorities
in investigating suspected lawbreakers.
System Resources
System abuse includes any use of apexsol.com's resources
that disrupts the normal use of its servers or services
for others. Examples of system abuse include running
excessive numbers of processes or consuming excessive
amounts of CPU time, memory or disk space.
Any usage of 10% or more of apexsol.com's
system resources is an undue burden on apexsol.com's
system and is unacceptable. If your usage ever exceeds
10% of system resources, your account may be terminated
immediately and without prior notice.
Further, running programs in the background
on a Apex Solutions server without apexsol.com's prior
written authorization, or running chat rooms, Internet
Relay Chat, IRC bots, mailing lists that send more then
1,000 emails a day and the like are not acceptable uses
of apexsol.com's servers.
Privacy Policy
Apex Solutions (“Apex Solutions”) respects the privacy of
its customers and visitors and is committed to protecting the personal
information of its customers and visitors. This Privacy Policy covers the site
http://www.ApexSol.com. We collect no personally identifiable information about
you when you visit our site unless you choose to provide that information to us
or as specifically outlined in this Policy. This Policy is incorporated into
and subject to the Terms of Use (“TOU”) Agreement.
This Policy describes our general principles for the
collection and use of information from customers and visitors to our websites.
We want to ensure that you understand how we will and will not use the
information you entrust to us. In order to fully understand your rights we
encourage you to read this Policy.
For visitors, we've structured our websites so that, in
general, you can visit us on Web without identifying yourself or revealing any
personal information.
For prospective and existing customers and partners, once
you choose to provide us personally identifiable information (any information
by which you can be identified), you can be assured that it will only be used
to support your relationship with Apex Solutions.
What type of information does Apex Solutions collect?
When you visit our website, our Web server collects basic
user information about you that includes your ISP's domain, the time you
accessed our website, and the pages from within our website that you visit and
is not personally identifiable information except as needed to prevent fraud or
abuse of the system.
When you sign up for Apex Solutions's services, you provide
us with both contact and payment information. Contact information typically
includes your name, address, and phone number. Payment information typically
includes your credit card number.
While you are a Apex Solutions customer, we manage
information with regard to your account status, choice of services, and
customer logs. In addition, we may store customers' electronic mail and other
communications as a necessary incident to the transmission and delivery of
those communications.
Surveys or Contests
From time-to-time, we may provide you the opportunity to
participate in contests or surveys on our site. If you participate, we will
request certain personally identifiable information from you. Participation in
these surveys or contests is completely voluntary and you therefore have a
choice whether or not to disclose this information. The requested information
typically includes contact information (such as name and shipping address), and
demographic information (such as zip code).
We use this information to notify contest winners and award
prizes, to monitor site traffic or personalize the site (in the case of
anonymous information collected in surveys), to send participants an email
newsletter.
We may use a third party service provider to conduct these
surveys or contests; that company will be prohibited from using our users’
personally identifiable information for any other purpose including their own
marketing. We will not share the personally identifiable information you
provide through a contest or survey with other third parties unless we give you
prior notice and choice.
How do we use this information?
We use the contact information you provide us to establish
our service for you. We use payment information for payment processing purposes
only. We create and maintain other information such as customer account status,
choice of services, and customer logs in the normal course of providing
service. By pressing the “submit” button, each visitor constitutes consent to
use the information for purposes stated in this Policy.
Apex Solutions may use customer information to provide
customers with system information or information about new or upgraded products
if you have chosen to receive such offers. You may opt out of receiving these
offers by changing your preferences in your account information or by following
the unsubscribe instructions in each email sent to you.
Our trusted affiliates are responsible for processing or
handling some of the information we receive, such as order fulfillment for
phone services. Those affiliates are not authorized to use such information for
purposes beyond those specified by us including marketing and are required to
preserve the confidentiality with which we treat such information. We may
disclose contact information with your permission when gathering and posting
testimonials.
We will not otherwise disclose customer personal and account
information unless we have reason to believe that disclosing such information
is necessary to identify, make contact with, or bring legal action against
someone who may be causing harm or interfering with the rights or property of
Apex Solutions, our customers, or others. We may provide information to
regulatory authorities and law enforcement officials in accordance with
applicable laws, respond to legal process, or where Apex Solutions has a good
faith belief that the law requires such disclosure.
Apex Solutions also will not disclose to third parties the
contents of any electronic mail or other electronic communications that Apex
Solutions stores or transmits for its customers except where: (a) it is a
matter or public safety or policy; (b) it is in connection with the transfer of
other business assets; (c) it is required to cooperate with orders, warrants,
or other legal process that Apex Solutions determines in its sole discretion to
be valid and enforceable; and (d) it is necessary to provide to a law enforcement
agency when the contents are inadvertently obtained by Apex Solutions and
appear to pertain to the commission of a crime.
Apex Solutions disclaims any intention to censor, edit, or
engage in ongoing review or surveillance of communications stored on or
transmitted through its facilities by customers or others. Apex Solutions will,
however, review, delete, or block access to communications that may harm Apex
Solutions, its customers or third parties. The grounds on which Apex Solutions
may take such action include, but are not limited to, actual or potential
violations of the TOU.
Please note that Apex Solutions may use this information
collected to direct service notices as well as provide you with other general
information that may be of interest to you and information about our services
or product offerings that you have opted to receive, as well as other important
information regarding your account or services at our discretion.
Customers may opt out of receiving newsletters and/or
promotional emails from Apex Solutions by sending a request to
newsletter-unsubscribe@ApexSol.com, by using the unsubscribe instructions
included in each promotional communication, or by changing your email
preferences on the site within your Account information. In this request,
customers must identify their domain name and contact information. Customers
may not opt out of receiving information from Apex Solutions which is essential
for maintaining or updating customers account or system information.
Third Party Advertising and Cookies
The basic user information collected is used to help us
analyze Web traffic, improve the content of our website and improve your
experience on our website.
We do not trade, rent or sell your personal information to
others, except as detailed in this Policy. We currently contract with several
online partners who use the data only on our behalf to help manage and optimize
our Internet business and communications. We use the services of a marketing
company to help us measure the effectiveness of our advertising and how
visitors use our site. To do this, we use Action Tags and cookies provided by
our marketing company on this site. The information collected by the marketing
company through the use of Action Tags and cookies is not personally
identifiable. We have no access or control over these third party cookies or
action tags. The information they collect and share with us helps us learn
things like what kinds of customers our site attracts, which of our products
most interest our customers, and what kinds of offers our customers like to
see. Although our marketing company logs the information coming from our site
on our behalf, we control how that data may and may not be used.
We use other third parties to provide credit card processing
services on our site. When you purchase a service or product from us we will
share contact and credit card information as necessary for the third party to
provide that service.
These third parties are prohibited from using your
personally identifiable information for any other purpose including their own
marketing services.
We may at times also use cookies, which are small pieces of
information that a website can store in a designated file on your computer.
Cookies allow a Web application to respond to you as an individual. Our cookies
are tied to your personally identifiable informant for this purpose. By
gathering and remembering information about your preferences, the Web
application can tailor its operation to your needs, likes, and dislikes. Most
Web browsers allow you to control this use of cookies. Please take a look at
your particular browser for instructions on this function. If you elect to
disable cookies, please keep in mind that you will not be able to take full
advantage of a personalized experience on our website. It is possible that some
portions of the site will not function properly or may perform more slowly if
you choose to reject cookies.
Our website may allow for a chat function. Chat functions
allow you to participate in “live” online conversations with us on our website.
Although the transcripts from the chats may be stored internally on in-house
servers for our records only, we collect no personally identifiable information
about you when you participate unless you choose to provide that information to
us.
How Can I access my personal information?
You can access your personal information, such as your
address and contact information, at anytime to correct, change or delete any of
the data shared with us when you became a customer of Apex Solutions. As a
customer of Apex Solutions you can access your personal information by clicking
on the “Customer Login” link at the top of any Web page. Your account
information is secure and is accessible by using a password that you select. If
you need assistance or have questions about correcting information you can
contact us via email at support@ApexSol.com. Apex Solutions will respond to
access requests within 30 days.
Security
Apex Solutions has security measures in place to help
prevent the loss, misuse and alteration of the information under our control.
When you place an order online, your information, including your credit card
number, is protected using Secure Socket Layer (SSL) encryption technology by our service provider.
This encrypts order data and is designed to aid in ensuring the accuracy and
security of that customer information.
We follow generally accepted industry standards to protect the
personal information submitted to us, both during transmission and once we
receive it. No method of transmission over the Internet, or method of
electronic storage, is 100% secure, however. Therefore, while we strive to use
commercially acceptable means to protect your personal information, we cannot
guarantee its absolute security.
If you have any questions about security on our website, you
can send email us at privacy@ApexSol.com.
Links
Our website provides links to other websites, sites that may
be maintained by companies that are not affiliates of ours. We are not
responsible for the privacy practices or the content of such websites and we
encourage you to use caution. In particular, we recommend that you view the
privacy policy posted on each site to confirm the sites policies are acceptable
to you. This Policy applies solely to information collected by this website.
Children’s Privacy
Apex Solutions does not sell products or services for
purchase by children. Customers must be at least 18 years of age. Any
individual under the age of 18 (“Minor”) must have a parent or guardian accept
the TOU in order for the Minor to become a Customer. If you are under 18, we
strongly encourage you to use our website only with the involvement of a parent
or guardian.
Changes to our Policy
If we decide to change our privacy policy, we will post
those changes to this privacy statement, the website, and other places we deem
appropriate so that you are aware of what information we collect, how we use
it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any
time, so please review it frequently. If we make material changes to this
policy, we will notify you here, by email, or by means of a prominent notice on
our home page.
Contact Us
If you have questions or concerns regarding this Policy, you
should contact us by email at privacy@ApexSol.com.
Apex Solutions
Suite No. 8, 4th Floor, Plot No. M-Z-1,
Block 7/8, K.C.H.S, Karachi 75350, Pakistan
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